Ashley Byrne

Ashley Byrne

Author at Dentistry Online


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Dental technology’s biggest existential threats – and why it always survives

Ashley Byrne reflects on 20 years of surviving the threats that were supposed to kill dental technology – and why the best is still to come. Twenty years. Two decades of early mornings, late nights, difficult conversations, and genuinely incredible moments. It’s a milestone I’m proud of – but more than anything, it’s made me reflect on…

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Automation, crowns and the uncomfortable questions we need to ask

Ashley Byrne considers the latest existential threat hanging over the heads of the dental technology sector: automation. Every few years, dentistry gets its latest existential threat: CAD was going to kill the technician, milling was going to commoditise us, printing was going to flood the market with poor quality, cheap dentistry. And now, apparently, automation…

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Admin friction: the hidden cost of running a dental lab

Small interruptions add up in a dental lab – Ashley Byrne explains the impact of admin friction on efficiency, morale and mental load. When people talk about the cost of running a dental laboratory, the conversation is usually predictable. Materials are up. Energy bills are painful. Recruitment is difficult. Wages are rising, and rightly so.  All…

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The dreaded ‘call me’ lab ticket – why it’s time to talk differently

Ashley Byrne highlights some common issues that crop up in communication between dentists and technicians, and why a ‘call me’ lab ticket can cause more confusion than clarity. We’ve all seen it. The dreaded lab ticket with those two little words: ‘Call me.’ No details, no prescription, no hint of what’s needed, just a vague message…

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Skilled worker visa shutdown: a devastating blow to UK dental labs

Ashley Byrne explains how closing the skilled worker visa route for dental technicians, hygienists and dental nurses will impact UK dental technology. As a dental lab owner employing a highly skilled team of overseas dental technicians, I’ve spent the last few years watching our profession quietly slide into crisis. But the UK government’s latest immigration…

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Pricing strategies for dental labs – what are you worth?

‘You are worth charging for’ – Ashley Byrne explains some of the key mistakes dental labs make when pricing services. Busy doesn’t always mean profitable Dental technicians are a proud bunch. We work hard, we solve problems, we get the job done. But somewhere along the way, many labs have backed themselves into a corner…

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Is full automation a dream or a threat?

This shift to automation in dental labs is inevitable, says Ashley Byrne. But does it threaten the future of dental technicians, or is it an opportunity we should embrace? As the dental technology landscape evolves at breakneck speed, one question I have noticed starting to appear is, ‘is full automation in the dental lab a dream…

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Never underestimate what a support team can do for your lab

Ashley Byrne shares why investing in a support team is not just beneficial for your lab, but essential for the future of the industry As dental laboratory owners, we are deeply embedded in manufacturing. Our industry, often described as a cottage industry, thrives on the skill and precision of highly trained technicians. However, with the…

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Looking into 2025: the year for dental technicians to lead the charge 

Following a challenging year for dental technology, Ashley Byrne discusses why dental technicians have reasons to be hopeful in 2025. This year has been challenging for dental labs. A general election, a new government and a tough budget have left many employers frustrated with the current economic climate. Patient demand has been unpredictable, and many labs…

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Will the GDC take dental technology in the right direction?

General Dental Council (GDC) CEO Tom Whiting recently visited Byrnes Dental Lab to learn more about dental technology – Ashley Byrne shares how it went. Earlier this year, at a General Dental Council (GDC) stakeholders’ meeting, I presented on the pressing issues facing dental technology, such as a shrinking workforce, outdated educational offerings and a…

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How do you transition from analogue to digital?

Ashley Byrne shares how to digitalise your lab as pain-free as possible, and why making the transition is critical to survival. I regularly write about digital workflows, and in my laboratory, crown and bridge and implant workflows now involve at least one digital stage in 100% of cases. From IOS (intraoral scanning) to model printing,…

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The challenge of driving change in the dental lab

Ashley Byrne shares why change in the dental lab is both essential and uncomfortable, and his tips for making the process as smooth as possible. Change is essential. I firmly believe that if your company isn’t changing and evolving, it’s effectively stagnating and ultimately dying. Companies that remain dynamic and continuously evolve are often the…


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