Posted in Posts
Les Jones speaks to Shiv Pabary about why funding remains the biggest obstacle to the government’s longstanding promise of NHS dental contract reform. Although this podcast was recorded at Dentistry Show Birmingham in May, a change of Prime Minister has so far yielded no indications as to whether this new regime will honour the promises…
Posted in Posts
Creative director Les Jones speaks to regional support manager Donna Hall and Jane Mead, finance director at dental group Elegant Smiles, about life outside NHS dentistry. Les Jones (LJ): Jane, you’re converting your group’s practices one at a time, aren’t you? Jane Mead (JM): Yes. One was already fully private, so we started on the…
Posted in Posts
At a recent event, Practice Plan’s Les Jones spoke to Hannah Burrow, CEO of dental note-taking software company Kiroku, and asked her to share her thoughts on the future of AI in dentistry. Les: How does AI fit into the current dental landscape, Hannah? Hannah: There are quite a few examples of AI already being…
Posted in Posts
Les Jones, Tom Coates and Jonathan Watson discuss changes to the landscape of dental practice sales in recent years. The practice sales market has seen remarkable change over the last few years with extensive purchasing by corporates being followed by divestment of large numbers of practices. So, what does practice ownership look like now? Practice…
Posted in Posts
Speaking to Practice Plan’s creative director Les Jones, dental business coach Chris Barrow dips into his well of optimism to share his assessment of the current dental landscape. Having lived through seven recessions and watched businesses bounce back, Chris Barrow is confident that the recent difficult economic cycle we have experienced is about to come…
Posted in Posts
‘Dentists, take heart!’ – Anju Jairath, Les Jones and Zoe Close address some common concerns when converting from NHS to private, including the prospect of losing patients. Most people find change unsettling and one of the biggest changes a dentist can make in their professional life is to move from NHS to private dentistry. So,…
Posted in Posts
Les Jones talks to Fiona Ellwood and Laura Hannon about mental wellness and how it can be maintained within the dental practice. Recently, Practice Plan’s creative director, Les Jones, hosted a session on staying mentally fit with Fiona Ellwood BEM, executive director and emeritus chair of the Society of British Dental Nurses, and Laura Hannon,…
Posted in Posts
Les Jones and Zoe Close explain why now is the perfect time to make the move from NHS to private dentistry. Many are currently you unhappy working within the constraints of the NHS and thinking of making the journey towards private dentistry, or leaving the NHS altogether. This live interview is designed with those people…
Posted in Posts
Les Jones explores the loyalty of membership plan patients during lockdown and shares tips on how you can build a successful plan in your practice. As with many other business sectors, the COVID-19 crisis has been devastating for dentistry in the UK. Many practices have been hit hard and it is likely that some may…
Posted in Posts
As social media usage increases during COVID-19, many practices are taking to these channels to communicate with patients. In lieu of seeing your patients physically, this is one of the key ways you can still connect. And even continue to build relationships with patients. In this short video clip, Shaz Memon, author of Instagram for…
Posted in Posts
Michael Bentley talks to Les Jones about what practice owners and managers, if they have not been furloughed, can do now so they’re ready for reopening. Among those are zoning the diary. This can take into account the potential need for longer appointments and also prioritising certain patient groups. It can also take into account…
Posted in Posts
Maintaining your relationships with your patients and keeping a level of rapport going, has never been more important for dentists. In lieu of being able to actually see and talk to them, other kinds of non-chairside communication are going to be key to keeping that connection between you and your patients. Tips for patients This…
Posted in Posts
Les Jones explores ways to attract patients and begin building trust before they even visit the practice. Most people think of the customer journey at a dental practice as the patient arriving at reception, then the interaction with the dentist. But, of course, that journey starts a lot earlier. It goes right back to before…
Posted in Posts
Les Jones speaks to Bethany Rushworth about reasons to be optimistic, as well as the challenges that lie ahead Technological changes, digitisation, contract reform, the rise of patients’ savviness and social media, and regulatory requirements. These are just some of the factors that could have an impact on the future of dentistry and shift not…
Posted in Posts
After cycling from Land’s End to John O’Groats, Les Jones explains some of the lessons he learned along the way. I have recently completed the challenge of cycling from Land’s End to John O’Groats (Lejog). I did it with four great mates from the dental sector – Chris Barrow, Sheila Scott, Ashley Latter and Simon…
Posted in Posts
After cycling from Land’s End to John O’Groats, Les Jones explains some of the lessons he learned along the way. I have recently completed the challenge of cycling from Land’s End to John O’Groats (Lejog). I did it with four great mates from the dental sector – Chris Barrow, Sheila Scott, Ashley Latter and Simon…
Posted in Posts
After cycling from Land’s End to John O’Groats, Les Jones explains some of the lessons he learned along the way. I have recently completed the challenge of cycling from Land’s End to John O’Groats (Lejog). I did it with four great mates from the dental sector – Chris Barrow, Sheila Scott, Ashley Latter and Simon…
Posted in Posts
After cycling from Land’s End to John O’Groats, Les Jones explains some of the lessons he learned along the way. I have recently completed the challenge of cycling from Land’s End to John O’Groats (Lejog). I did it with four great mates from the dental sector – Chris Barrow, Sheila Scott, Ashley Latter and Simon…
Posted in Posts
After cycling from Land’s End to John O’Groats, Les Jones explains some of the lessons he learned along the way. I have recently completed the challenge of cycling from Land’s End to John O’Groats (Lejog). I did it with four great mates from the dental sector – Chris Barrow, Sheila Scott, Ashley Latter and Simon…
Stay updated with relevant information about this webinar
